I have been using the Lynx software for approximately 18 years now and can say it is very user friendly compared to others. We work with a large school district and are always adding and withdrawing students on a daily basis and need the ease of use to be efficient.
I have never experienced customer service like I have from Lynx. If someone doesn't directly answer the phone, the call return is very quick.
The customer service we have received from Lynx has been fantastic. They have not forgotten us once we purchased the software as sometimes happens with larger companies. We feel like we are now part of their Lynx family. Our software training was wonderful. Never once did we feel as though we were asking unimportant questions.
Easy to use. We have been using Lynx for years and have been very pleased. We transport many students with special needs and we can maintain a great collection of information that is frequently used.
We really enjoy how simple it is to learn how to use Lynx and all of its different functions. It's easy to navigate.
The support we have received from Lynx has been outstanding from the first phone call, training is available and support is always ready.
It is incredibly easy to use. It seems as though it is a program that was built and designed by someone who has been in the school transportation business. It is user friendly, and much better than the programs I have used in the past.
The longest I've ever had to wait for help is a few minutes to a half hour. tech support not only solves the problem, but explains what they did and why.
When we started using Lynx 9 years ago, they were there every step of the way from providing training, implementation, and tech support whenever I needed it.
It's easy to understand and use. The training is easy to follow and the people doing the training are helpful and kind.
In my 33 years of business dealings I have never received the level of service from a company that I have received from Lynx. The software does exactly what I need it to do.
Saved me $80,000 a year, cut 2 routes. Saved us money, paper work, trip tickets sent web base, We are a small poor county school district and for the money this was the best routing program I found.
I don’t know how we functioned before Lynx! I have used it with much success, and I have found that the mapping data is far superior to the more expensive software products on the market.
The support is excellent! Our rep, has been very, very helpful. He is very easy to talk with and really understands the system. If I email or call him, I get an answer that same day.
Our school district has been using Lynx for many years. I am so thankful for Lynx and how they are always willing to help out and answer any questions.
Simple to use,nice to have local support instead of different time zones. Built by people who know what drivers and dispatcher/ routers go through. Would recommend to anyone especially for rural areas.
Easy to use, accurate, and outstanding customer support!
It has personally saved me a lot of time. Creating/changing Bus Routes is a breeze.
Excellent product, excellent customer service, excellent choice!
After working with the competition, there is no comparison between Lynx™ and the others! Lynx™ is the only program on the market that is all inclusive and not made up of “modules” as the rest are, and the price is unbeatable! The program is so incredibly easy to use that I learned it with only a couple hours of training. You will be up and running in hours, not weeks or months.
Thanks to all of you for your time and replies. It's great to see people that really care about the customer...Thanks again!
I can’t believe how easy it is to create routes, I’m actually having fun using Lynx. My drivers love the route sheets and now they are able to get to know all the students on their routes. It’s made a big difference. The drivers come back to me and help me keep my routes accurate. And you don’t have to know a lot about computers to use this program. This software is just what I wanted
Lynx was a pleasure to work with from the moment the receptionist answered my first call to the time the application was finished being installed. I was just so impressed with this company and I found it difficult not to tell others how pleased I am with them and the client support they have provided.
Lynx is easy to use and has saved me so much time. The routing, fuel usage, and maintenance reports are simple to create. Anyone will find this program a great asset to their business.
Since Lynx has been installed, information is simple to find and reports are easier to use.
We love Lynx! Support is fantastic!
Love the service! State reports are a snap now! Thank you!
You guys are great! Thanks for being available to help at all hours of the day and night!
Excellent support staff. Friendly, reliable and helps you though the steps to get where you need to go or complete.